All Osmosis Water purifier already meet the World Health Organization (WHO) standard, the WHO guidelines for drinking-water quality which are the international reference point for standards setting and drinking-water safety. The latest guidelines drew up by the WHO are those agreed to in 2008
The Osmosis Water Purifier’s filters are certified by NSF International with standard 42 and 53. All the connectors and tubes are certified by NSF 51 and 61.
Our water purifiers are designed to purify water being delivered from a municipal water utility. Osmosis Water purifier a basic five-stage filtration system comprising 3-stage pre-filtration, nanoceram and carbon post-filtration. Together this helps ensure impurities and contaminants that may be found in municipal water are removed.
PVC is a type of plastic and doesn't leach out of the plastic into our system. Since our system is certified by NSF and has passed a leach test, there can't be any plastic particles in our water.
Yes , our Nano Ceram Filter actively remove fluoride
Yes our filter can actively remove arsenic.
We have done internal lab testing that shows our filters can reduce chloramine. However, the presence of chloramine can reduce the expected life of the filter, so if you have chloramine in your water, you may need to change your filter more often than normal.
We are not certified to reduce phenols.
We are not certified to reduce cryptosporidium (microbiological cysts).
Our filter contains specific materials which inhibit the growth of bacteria within the cartridge.
Food grade AS and ABS plastics.
No, the water pressure of your unfiltered tap water will not be affected at all.
First know what is purpose of water purifier. If you are looking for hot and cold function, most of our models are already equipped with this function besides WPU2800 and Hybrid Pure 15.
Yes, ION1100 can fit your requirement.
Just call our hotline 2110 9369 , our sales representative will answer you all question and site check
Yes, you can choose countertop model which designed for home or small office usage.
Yes, All of our model can be used in office. However, most of the office user will use freestanding model with bigger cold and hot tank
If you want to just treat the drinking and cooking water at your sink POU (point of use), you have several good options. Our water purifier can greatly improve the taste and the quality of your water.
Using a 0.5 micro high-quality sediment filter, this stage removes small particles including dirt, other minute impurities, and particles that are 15 times smaller than a grain of sand.
And removes chlorine and organic substances, as well as trihalome-thane and other harmful substances.
Enhances the fresh taste of water, providing a natural taste by removing dissolved gases and odors through a high quality granular activated bituminous filter.
Yes, All in water purifier needs occasional attention and many require replacement filters & cleansing. Follow our services plan and maintenance package recommended service and maintenance instructions.
We will provide free of charge site check before installation, you can discuss with our staff how you would like place and arrangement
Our package already includes basic installation. Extra cost will be quoted to you when our staff perform site check
Yes, we have special adapter for connection from main water source
We have special adapter to connect your water pipe to our water purifier. Details can be shown on site check
Yes, our water tube has been certified to NSF 51 and 61. It can withstand 15.5 bar (230psi) water pressure at 25 temperatures, and withstand 8 bar (120psi) at 65c temperature
Usually it takes one hour for installation and cleaning
All the machine will be fully sterilization before install, our staff will also perform cleaning once the installation is completed
No. we don’t have any extra cost for delivery
We strongly recommend relocate the water purifier by us, we will dismantle and move the water purifier to your new home and installed it . You only have to pay relocation cost for this job.
Yes, we will charge spare parts cause if you relocate your water purifier yourself
We recommend replacing the filter every 6 months for optimal quality depending on individual water consumption. There commended daily intake of water is a 2000cc per person
The frequency of filter change depends naturally on the quality of the water being purified by your Osmosis Water purifier. We generally advise filters should be changed at least every six months. However, the model of Osmosis Water Purifier is equipped with flow sensor and Wi-Fi so you will know the life of filters on our web and mobile apps
Yes, our customer services will make appointment with you or you can call our hotline or make appointment on the web portal or mobile apps
It takes about 30 mins for completion
Changing a filter in Osmosis Water Purifier has been designed to be as easy as possible. However, you don’t need to worry about it since it will be done by us.
Yes, it works normal but you cannot check the flow and filter life
Just simplify to call hotline to ask our technician for fix it, it is free of charge service within the maintenance period